Shipping & Delivery
Trident Gear calculates shipping and handling charges based on weight. We usually ship U.S. orders via US Postal Service Priority Mail or Express Mail options. We also offer FedEx, UPS or DHL (International ONLY) for our customers (if they so desire) for an additional charge. Please note: International delivery times can vary based on actions by customs in each country or location of the warehouse. We offer the Priority and Express Mail International options as well which are trackable and insured. The service delivers to most countries in 7-14 business days.
Just a reminder, First Class Mail shipping option DOES NOT provide tracking information for your order.
Delivery takes anywhere from 1-6 weeks, depending on your location and where your items are shipped from (location of warehouse). Sometimes, it is literally a few days and in most cases it will not be longer than 2-4 weeks. The lead time (if applicable) is stated on the product description(s) and is in addition to delivery time. Occasionally, there might be an unexpected delay possibly due to holidays, customs or products being on back order. It is advisable to check at your local post office or contact us if you do not receive your items after the specified delivery date.
IMPORTANT: We do not calculate or charge you for local duties or taxes on non-US shipments. You are responsible for paying any taxes, duties, or customs fees charged by your local government. Please check with your local postal authority for more information. Trident Gear is required by law to declare an accurate monetary value on all non-US shipments. In the event that an order shipped by Air Mail is lost en route, we must wait for the claim to be processed. This process can take up to 6 months.
(Last updated: June 3, 2020)